If you use a macOS computer click here: https://support.rundle.ab.ca/hc/en-us/articles/33501585574669-How-to-change-your-password
You need to either be on campus, or you need to connect to the VPN before you can change your password.
After logging in to your computer, press Control + Alt + Delete and select “Change password”
Fill out the form with your username, your old password, and then your new password.
Your password needs to meet the following criteria:
- Minimum 8 characters in length
- Must contain characters from 3 of the following categories:
- Uppercase (A-Z)
- Lowercase (a-z)
- Number (0-9)
- Special character ('-!"#$%&()*,./:;?@[]^_`{|}~+<=>)
- Cannot be a password you have used before
If you have issues with any of these steps, please reach out to IT for support. For urgent issues such as password issues, you can come directly to the IT office, or you can call 3710 option 1 (option 2 for Academy) from any desk phone. You can also reach us at 403-214-3710 option 1 (option 2 for Academy) from your cell phone or submit a ticket through the support site at https://support.rundle.ab.ca